Smart decisions start with quality asset data
Assets Data Manager makes it easier to integrate, transform, and analyze data from multiple sources so you can ensure complete, current, and correct datasets.
Power up your job with Assets Data Manager
Eliminate discrepancies
Data Manager helps you deliver reliable asset and configuration data to various teams. Easily manage, track, and report to maintain asset compliance and security.
Speed up service delivery
Data Manager eliminates guesswork and improves MTTR (mean time to repair) and SLAs (service level agreements). It delivers current asset and configuration data, helping you handle service requests faster and troubleshoot incidents more effectively.
Discover vulnerable assets
Data Manager's flexible cross-comparative analysis prevents security breaches by identifying vulnerable assets.
Gather reliable data
Use Data Manager's quality data to reduce incidents, prevent costly business disruptions, and make informed change risk assessments.
Optimize costs
Reduce costs with Data Manager by gaining complete visibility and traceability for asset depreciation, contract negotiation, and incentives.
Ensure hassle-free audits
Avoid potential safety hazards by quickly spotting non-compliant items using Data Manager’s comprehensive asset visibility and traceability.
Forecast wisely
Plan digital transformation initiatives effectively and make informed decisions using Data Manager's complete asset and configuration data.
Get complete, current, and correct data
Say goodbye to endless cycles of duplicates, missing information, and mismatched data.
Discover unknown factors and trust your data
Stay compliant with asset and configuration guidelines to improve issue resolution, mitigate the risks linked to changes, and prevent security vulnerabilities.
Break the cycle of dispersed data
Bring data from various sources together in one place.
Make every record your “golden record”
Scrub away duplicates, reconcile, and normalize data sources so you can trust every record.
Amplify visibility and lighten the workload
Spot discrepancies with cross-data analysis to quickly address compliance and security issues.
Data Manager features
Agentless integration
Import data from over 30 adapters, including flat files (CSV) and ODBC for SQL databases.
Data ingestion automation
Schedule a silent importer to load data simultaneously from multiple sources.
Transformation functions
Remove duplicates, calculate timeframes, and change data formats with built-in functions.
Normalization and reconciliation
Unify and standardize disparate datasets in a consistent format for advanced data analysis.
Filters and dashboards
Create your own filters and charts for cross-comparative analyses and informed decisions.
Seamless data exports
Customize filters and import only relevant data into assets and configuration systems.
Frequently asked questions
How does Data Manager work with Assets?
With Data Manager, you can go beyond managing assets for Service Management. Its powerful filtering and reporting capabilities empower your teams to have broader visibility into asset and configuration data, so you can make data-driven operational and strategic decisions. Data from Data Manager can be imported into a schema - either via CSV or via a new import adapter that creates a recommended structure for the data. Data from the Assets schema can be imported into Data Manager to be cleaned, normalized, and reconciled so that you have complete, current, and correct data.
Is Data Manager an asset discovery tool?
While Data Manager is not a discovery tool, it does integrate with discovery tools. Remember that Assets in Jira Service Management includes a discovery feature.
Is Data Manager licensed separately?
No, Data Manager is included in Assets as part of Jira Service Management Cloud Premium and Enterprise plans. Not available for Data Center plans.
How was Data Manager formerly known?
Atlassian acquired AirTrack company in 2023 and renamed its product AirTrack to Assets Data Manager. AirTrack functionality has been rebranded and fully integrated into Jira Service Management.
Does Data Manager impact my compliance with GDPR?
We are committed to helping our customers stay compliant with GDPR and their local requirements. As we do today for all of our products, we will process and transmit data for Data Manager in accordance with our Privacy Policy, Data Processing Addendum, and GDPR commitment.
Is Data Manager SOC 2 and ISO compliant?
Yes, Data Manager has completed an external assessment and is certified as SOC 2 and ISO/IEC 27001:2022 compliant. For more information, please review Atlassian's compliance brief.